Contact

Speak to the
desk.

Tell us which side of the book you are on and what you need moved. A real answer, not a brochure.

Response
Enquiries are read continuously, including outside business hours.
Coverage
Every producing and consuming region, in whichever timezone you are in.
Confidentiality
Your enquiry is never shared with another participant on either side.

Your details are used to respond to this enquiry and are never shared with another participant. Nothing here constitutes an offer or a solicitation.

24/7
Enquiries read

Cargoes do not wait for office hours.

Direct
No call-centre layer

Your enquiry reaches the desk that will work it.

Private
Never shared

Isolated per principal, always.

Free
To begin

No licence, no platform fee, no onboarding charge.

Where to go

Depending on what you need.

You have product to place

Use the form above, or open a mandate directly and declare your first allocation with the terms you will accept.

You need to source product

Post a requirement with your specification, discharge port, window and ceiling. The desk starts working it immediately.

You have a due diligence question

Ask it. The assurance standard is published, and anything it does not cover we will answer directly rather than deflect.

“
Tell us the grade, the window and what is making it urgent. That is a conversation. Everything else is a form.

On enquiries

Before you write

Quick answers.

Do I need an account to make an enquiry?

No. The form above reaches the desk directly. An account is only needed once you want the desk working a mandate on your behalf.

Will my enquiry be shared with counterparties?

Not as your enquiry. If you ask the desk to work a mandate, it approaches counterparties on your behalf under its own name, and your identity is disclosed only when you are ready to contract.

Can I speak to a person?

Yes. Say so in your enquiry and a person will reply. Escalations, credit questions and legal matters always involve a human here by design.

What if I am not ready to transact?

Still worth writing. Knowing what you will need and when is exactly the context that lets the desk have something ready when you are.